Help Center
Frequently Asked Questions
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general
Simply create an account, choose a plan, and upload your PDF or images from your dashboard. Album Inspire automatically extracts every image and turns it into a flippable album.
You can upload PDF files directly, and our system will extract every embedded image automatically. Individual JPG and PNG uploads are also supported depending on your plan.
Digital albums are ready within minutes of processing. Printed album delivery timelines depend on your location and are shown at checkout.
billing
Yes. Plans with Video Export enabled let you render your album as an MP4 with realistic page-turn animation, in up to 4K resolution on the Enterprise plan.
Yes, you can change your plan anytime from your dashboard. Your storage, album limits, and permissions update automatically the moment payment is confirmed.
security
All uploads are encrypted in transit and at rest, and every account is protected with secure authentication and rate-limited endpoints.